1-844-OODLES1

FAQs

Will I be able to schedule my service before placing my order?

Yes. After clicking BOOK NOW, you will be prompted to proceed to the order scheduling page. It
is there you will be asked for your appointment preferences. Most orders are completed normally
within 5-7 days and up to 7-10 days during peak season.

Who do I contact if I have questions about an appointment?

Oodles, you may contact us at any time about your order in the event you have any questions,
comments or concerns. You can reach us though our Contact Us page

Can I make changes to my appointment?

Absolutely. However, there are limitations regarding cancellations. See the Cancellation Policy for more details.

Is there a warranty?

Yes. We back all of our services with a 1-year labour warranty so If you’re not totally satisfied with
your project, let us know and we’ll make it right at no extra charge. See our Terms of Use page for more details.

Is service available in my area?

Our prs are available all across Canada so you can be assured that we will have someone to complete your project.

How does billing work?

Your credit card will be authorized (but not charged) for the full price of the project(s) once the
order has been PLACED. All charges are applied to the credit card on file only after your service
has been completed to your satisfaction.

Who are the Pros sent to complete the project?

We only us and partner with established handymen with a proven track record of performance
and reliability. Please see the Our Pros page for more details.

Have the local Pros been fully vetted?

Yes. We require full background checks and ensure that whoever is sent to your home or office is
skilled in the service to be completed.

What are your customer service hours of operation?

Office hours are Monday-Friday, 7am to 7pm EST See our Contact Us page for more details on
how to contact us

How are projects priced?

The price you see advertised online is a firm no-haggle price for all services we offer…it’s the price
you will pay…these are not estimates.